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February 24, 2021

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Fireflies
Artificial Intelligence

Fireflies.ai Illuminates Every Nuance Inside a Phone Conversation

September 29, 2020September 30, 2020 - by admin - Leave a Comment

Sometimes the story behind a company’s name explains it all. As is the case with Fireflies.ai, a conversation tracking platform for voice calls that aims to shed light on the …

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Sales CRM, Close
Artificial Intelligence / CRM Categories

Alterra.ai Unlocks Meaning Beyond Keywords

September 25, 2020September 26, 2020 - by admin - Leave a Comment

What do you know about intelligence? How would you characterize the difference between intelligence and knowledge? One answer to this seemingly semantic exercise is as follows: One can know a …

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Salesforce and Apple
Artificial Intelligence / Top CRM Softwares

Is Siri Up to Tact? Salesforce and Apple Announce Partnership

September 25, 2020September 26, 2020 - by admin - Leave a Comment

Siri, the voice assistant your dad uses when he wants to find the closest Chinese restaurant, and Salesforce, the world’s largest CRM company, will now enter into business together. The …

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Dynamics 365
Artificial Intelligence / Marketing Management / Top CRM Softwares

Dynamics 365 CRM: Microsoft’s Big Play for B2B Growth

September 23, 2020September 24, 2020 - by admin - Leave a Comment

The fabulous world of CRM has given us a plethora of new companies, many with funny names, cute logos and simple yet aesthetically-pleasing designs. Indeed, if today’s knowledge economy could …

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Evie
Artificial Intelligence

Evie Gets People Together With a Human Touch

September 23, 2020September 30, 2020 - by admin - Leave a Comment

The 20th century called, it wants its opinions back Is having a personal assistant necessarily a mark of success? Is it only reserved for those execs who’ve managed to work …

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Artificial Intelligence / sales engagement

SalesLoft: Where, When, and How You Turn Leads Into Customers

September 23, 2020September 24, 2020 - by admin - Leave a Comment

Pick your pipe The sales pipeline can be comprised of any number of stages, from a simple trilogy like lead, pitch, sell; to complex geometries with a dozen steps, substeps …

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OpenText CEM
Artificial Intelligence / Automation on Work

OpenText CEM: All About That Experience

September 23, 2020September 24, 2020 - by admin - Leave a Comment

There are no shortages of acronym-based tools to help a company grow and nurture its customer base: CRM, CRO, SMM, CMS, MAP, EIM, ETC. But maybe the mother of them …

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Snips
Artificial Intelligence

Snips Is the AI Assistant Cutting Ties With Clouds

September 23, 2020September 24, 2020 - by admin - Leave a Comment

The David advantage You’d think a small firm taking on the Goliaths of AI personal assistants might seem crazy, with Google, Alexa and Siri dominating the field. But Snips—a daring …

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The Future Call Dialpad and VoiceAI
Artificial Intelligence

The Future Call: Dialpad and VoiceAI

September 22, 2020September 23, 2020 - by admin - Leave a Comment

A month ago, cloud-based phone system Dialpad made the Forbes Cloud 100. That’s a list of the world’s top one-hundo private cloud computing companies, judged by CEOs from public companies …

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Customer Centric Conference
Artificial Intelligence / Top CRM Softwares

Unbabel Sets the CX Stage With Customer Centric Conference 2021

September 22, 2020October 6, 2020 - by admin - Leave a Comment

Unbabel has made it their mission to break down language barriers between companies and people. They strive to ensure that customers from all over the globe, no matter what language(s) …

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