Analytical CRM Software – Definition and Key Features
So you’ve gathered up some data. Now how do you get real value out of it for your business? Enter analytical CRM applications. Software in this category works to make data …
Read MoreTop Customer Relationship Management (CRM) Softwares
CMS automates and manages the customer life cycle of an organization
So you’ve gathered up some data. Now how do you get real value out of it for your business? Enter analytical CRM applications. Software in this category works to make data …
Read MoreCustomer service genius For business owners still unsure how to use Twitter to create great customer service, lessons from Musk can help your business go from average to remarkable. Customers …
Read More“In a secular age, I suspect that reading fiction is one of the few remaining paths to transcendence, that elusive state in which the distance between the self and the …
Read MoreChange is one of the constants which exists from the day we are born until the day we die. We spend our whole lives changing, physically, mentally, and socially. Even …
Read MoreBefore Graphical User Interface (GUI) came along, using a personal computer was outrageously clunky. To do anything, you’d type text commands into a command-line interface. You had to know the …
Read MoreWhat is diffusion of innovation? Innovations are never adopted all at once. Different people come to them earlier and later. It can take a long time for new concepts and …
Read MoreToday we take the acronym UX for granted. But the concept of user-centered design was once fringe and freaky. The first person to hold a position that had “User Experience” …
Read MoreWhat is a question mark for? On the surface, the answer is simple. We use question marks as glyphs to denote an interrogation point. Or query. The symbol creates emphasis …
Read MoreIntroduction 41.4 million American employees left their jobs in 2018, according to a national study conducted by Work Institute. A recent report by Compdata Survey & Consulting reveals that employee turnover in America …
Read MoreAs we catch our breath at the end of 2019 and look forward to 2020, we can see just what a major year it has been in CRMLand. First off, …
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